Privacy Policy

1. Introduction

Western Delta University ("WDU", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online application system and related services.

2. Information We Collect

2.1 Personal Information

When you apply for admission, we collect personal information including but not limited to:

• Full name, date of birth, and gender
• Contact information (email address, phone number, residential address)
• Educational background and academic records
• JAMB registration number and scores
• Government-issued identification numbers
• Next of kin information
• Financial information for payment processing
• Uploaded documents (certificates, photographs, etc.)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our website
• Referring website information

3. How We Use Your Information

We use your personal information for the following purposes:

• Processing and evaluating your admission application
• Communicating with you about your application status
• Verifying your identity and academic credentials
• Processing payments for application fees
• Maintaining student records and academic databases
• Complying with legal and regulatory requirements
• Improving our services and website functionality
• Preventing fraud and ensuring system security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Educational Partners: JAMB, WAEC, NECO, and other relevant educational bodies for verification purposes
• With Payment Processors: Secure third-party payment services to process application fees
• Legal Compliance: When required by law, court order, or government regulations
• Service Providers: Trusted third parties who assist in our operations under strict confidentiality agreements
• Academic Verification: Previous institutions for transcript and credential verification

We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure database storage with access controls
• Regular security audits and updates
• Staff training on data protection procedures
• Multi-factor authentication for admin access

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application records are typically maintained for a minimum of 7 years in accordance with educational regulations.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Request transfer of your data to another institution
• Objection: Object to certain processing activities

To exercise these rights, contact us at [email protected]

8. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences. Essential cookies required for the application system cannot be disabled.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Transfers

Your information is primarily processed within Nigeria. In cases where data needs to be transferred internationally (e.g., for educational verification), we ensure appropriate safeguards are in place to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through our website or via email. The "Last updated" date at the top of this policy indicates when the most recent changes were made.

12. Contact Us